Terms of Use
Last Updated: September 10, 2026
Agreement to Terms
By accessing or using the thicket-myth website and services, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, you should not use our website or services.
Description of Services
thicket-myth provides coordination and liaison services related to ATM card retention incidents. Our services include facilitating communication between cardholders, financial institutions, and ATM operators to expedite card recovery and resolve related issues.
We do not provide banking services, financial advice, or direct card issuance. Our role is strictly as a coordination service provider.
Eligibility
You must be at least 18 years of age to use our services. By using our services, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms of Use.
Service Limitations
We make reasonable efforts to coordinate card recovery and resolution services, but we cannot guarantee specific outcomes or timelines. Factors beyond our control include:
- ATM operator policies and response times
- Bank processing procedures and requirements
- Security verification protocols
- Geographic and logistical constraints
- Technical or operational limitations
You acknowledge that results may vary based on individual circumstances.
User Responsibilities
When using our services, you agree to:
- Provide accurate and complete information
- Respond promptly to requests for verification or additional details
- Cooperate with identity verification procedures
- Maintain the confidentiality of any communications
- Notify your bank directly if you suspect fraudulent activity
- Not use our services for any unlawful purpose
Payment Terms
Service fees are specified on our services page and must be paid as agreed before service delivery. All prices are listed in Australian Dollars unless otherwise specified. Payment of fees does not guarantee specific outcomes, only that coordination efforts will be undertaken on your behalf.
Limitation of Liability
To the fullest extent permitted by law, thicket-myth and its officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our services.
Our total liability for any claims arising from our services shall not exceed the amount of fees paid by you for the specific service in question.
No Warranties
Our services are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding:
- The accuracy, reliability, or completeness of our services
- Specific outcomes or timelines
- Uninterrupted or error-free service availability
- The resolution of disputes in your favor
Third-Party Relationships
We work with banks, ATM operators, and other third parties to provide our services. We are not responsible for the actions, policies, or decisions of these third parties. Any disputes with third parties remain between you and those entities.
Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of thicket-myth or its content suppliers and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without express written permission.
Privacy
Your use of our services is subject to our Privacy Policy. By using our services, you consent to the collection and use of information as described in that policy.
Termination
We reserve the right to refuse service or terminate our relationship with you at any time for any reason, including but not limited to violation of these Terms of Use or provision of false information.
Dispute Resolution
Any disputes arising from these Terms of Use or our services shall be governed by the laws of the State of Victoria, Australia. You agree to submit to the exclusive jurisdiction of the courts located in Melbourne, Victoria for resolution of any disputes.
Indemnification
You agree to indemnify and hold harmless thicket-myth and its officers, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these Terms of Use.
Modifications to Terms
We reserve the right to modify these Terms of Use at any time. Changes will be posted on this page with an updated revision date. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.
Severability
If any provision of these Terms of Use is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
Entire Agreement
These Terms of Use, together with our Privacy Policy and any other legal notices published on this website, constitute the entire agreement between you and thicket-myth regarding use of our services.
Contact Information
For questions about these Terms of Use, contact us at:
Email: [email protected]
Address: Level 14, Tower Building, 327 Collins Street, Melbourne VIC 3000, Australia