GDPR Compliance
Last Updated: September 10, 2026
General Data Protection Regulation
While thicket-myth operates primarily in Australia, we recognize that some users may be located in the European Union or European Economic Area. This page outlines how we comply with the General Data Protection Regulation (GDPR) for individuals subject to these regulations.
Legal Basis for Processing
We process personal data under the following legal bases:
- Consent: When you voluntarily provide information through our contact forms or service requests
- Contractual necessity: To provide the services you have requested
- Legitimate interests: To improve our services and communicate relevant information
- Legal obligations: To comply with applicable laws and regulations
Your Rights Under GDPR
If you are subject to GDPR, you have the following rights:
Right to Access
You have the right to request confirmation of whether we process your personal data and to obtain a copy of that data.
Right to Rectification
You can request correction of inaccurate or incomplete personal data we hold about you.
Right to Erasure
You may request deletion of your personal data under certain circumstances, subject to legal retention requirements.
Right to Restriction of Processing
You can request that we limit how we use your personal data in specific situations.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used format and transmit it to another controller.
Right to Object
You can object to processing of your personal data based on legitimate interests or for direct marketing purposes.
Right to Withdraw Consent
Where processing is based on consent, you may withdraw that consent at any time.
Right to Lodge a Complaint
You have the right to lodge a complaint with a supervisory authority in your jurisdiction if you believe we have violated GDPR.
Data Protection Measures
We implement appropriate technical and organizational measures to ensure data security, including:
- Encryption of data in transit and at rest
- Access controls and authentication protocols
- Regular security assessments and updates
- Staff training on data protection principles
- Secure data storage and backup procedures
International Data Transfers
As we operate from Australia, any personal data you provide may be transferred to and processed in Australia. We ensure appropriate safeguards are in place for international data transfers in accordance with GDPR requirements.
Data Retention Periods
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including:
- Service delivery and support
- Legal and regulatory compliance requirements
- Resolution of disputes
- Enforcement of agreements
Typical retention periods range from one to seven years depending on the type of data and applicable legal requirements.
Automated Decision-Making
We do not engage in automated decision-making or profiling that produces legal effects or similarly significantly affects individuals.
Third-Party Processors
When we engage third-party service providers who process personal data on our behalf, we ensure they provide appropriate guarantees regarding data protection and security. These processors are contractually bound to process data only according to our instructions.
Data Breach Notification
In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and relevant supervisory authorities within 72 hours of becoming aware of the breach, as required by GDPR.
Exercising Your Rights
To exercise any of your GDPR rights, please contact us at:
Email: [email protected]
Subject line: GDPR Request
We will respond to your request within one month, though this period may be extended in complex cases. We may request additional information to verify your identity before processing your request.
Data Protection Officer
For questions specifically related to data protection and GDPR compliance, you may contact our data protection contact at the email address provided above.
Updates to This Policy
We may update this GDPR compliance statement to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website.